About us

My pool experience

The Poolz story began when I first experienced how complicated pool care can be after moving into a house with a swimming pool. Maintaining the right chemical balance depending on how often my family used the pool was a challenge that resulted in a green pool more than once. On top of this, the pool required regular vacuuming and the pumps and filters needed regular cleaning too.

I have always been a big believer in getting help from experts, so I quickly hired the services of a local pool shop which definitely helped. However, to my frustration that still didn’t prevent my pool from going cloudy and green on more than one occasion.

To better educate myself I turned to the internet for help and whilst I found some reasonable information on certain topics, I was disappointed with the help and resources available. Considering there are more than 1.2 million pools in Australian backyards, I assumed helpful information would be far easier to find.

A few years later, we bought a new family home without a swimming pool. Living in Queensland with young kids, we wanted a pool for all the fun and entertainment swimming pools provide so I quickly embarked on the journey of planning to build a pool in our backyard. I again turned to the internet expecting to find loads of helpful information to help me work out which type of pool to buy, how to select the best builder, what to look for in the quotes and contract, what equipment I needed and more. I found very few resources to guide me and was struck by the lack of truly independent, unbiased information available.

I visited several pool builders, talked to as many people as I could and heard stories from family and friends. All this made me realise that other homeowners shared my experiences and I was not alone in my quest to find unbiased information and resources on the process of building and maintaining a swimming pool.

The Poolz mission

Given my personal experiences, the mission for establishing Poolz became instantly clear. I wanted to simplify the process of owning a swimming pool by providing comprehensive resources, education, and services that make pool ownership effortless and enjoyable for homeowners, while collaborating with pool industry professionals to help drive evolution and growth through innovation and technology.

Yep, it’s a lofty mission, but my experiences led me to feel very strongly that homeowners and pool industry professionals were equally frustrated, so I was determined to do something to help.

Supporting the industry

Poolz is dedicated to helping the pool industry by providing homeowners with the tools and knowledge they need to embark on their pool projects confidently. Our commitment to independence, transparency and customer service is unwavering, and we strive to ensure that every homeowner receives the best information and connects with the most experienced professionals who share our passion for service and quality.

We believe educating and supporting homeowners enables them to better understand and communicate their needs to pool professionals which in turn makes it easier and more enjoyable for pool professionals to help them. A win/win for both parties. In addition to supporting homeowners, we also aim to help pool professionals by providing education and tools designed to streamline their businesses so they can focus on what they do best - build stunning pools for Aussie homes.